Customer Service Specialist
Full-time
Customer Service
Almaty, Almaty Region, Kazakhstan
Full-time
Customer Service
Almaty, Almaty Region, Kazakhstan
Customer service spacialist:
- Accepts and processes customer orders;
- Provides necessary informational support to clients regarding:
· the procedure for making payments;
· the process of preparing documentation;
· the issuance, loading, and delivery of goods;
· the availability and amount of outstanding debt.
- Carries out timely documentation of the order in strict accordance with the company's established rules, procedures, and pricing policy;
- Controls the payment for the completed order and ensures the correctness of the client's payment;
- Organizes product reservation based on customer requests, and if necessary, arranges the order's assembly and prepares a request for the delivery of the required quantity and assortment of products from the company's central warehouse;
- Coordinates work with the warehouse;
- Enters into the database information about new clients, the release of goods to clients, or transfers to other regional divisions of the company.
- Higher professional education
- Experience in a similar position
- Knowledge of English is an advantage
Terms and benefits of working in the company:
SIKA Central Asia is a leader in the development and production of innovative construction materials and solutions for the most ambitious projects. We are part of the global SIKA company, which has more than 100 years of successful history and is recognized worldwide for its highest quality and reliability.
At SIKA Central Asia, we strive for excellence in everything we do. Our innovative solutions help to create modern and sustainable infrastructure that benefits both society and the environment. We are proud of our contribution to building a sustainable future.
Working at SIKA Central Asia is a unique opportunity to become part of a professional team that is not afraid to take on complex challenges and is constantly striving for growth. We offer a dynamic and inspiring work environment where every employee can unlock their potential, participate in meaningful projects, and make a real contribution to the success of the company.
Why choose us?